Customer is "King" Indeed – And He Ought To Be Treated Like One

Indian Automobile Industry, one of the most dynamic industries of our country, has come a long way. Journey from Luxury to Necessity has been rather short and post liberalization Industry Dynamics changed for good. Last Decade further saw an Exponential Growth with Passenger vehicles (PV) & Commercial Vehicles (CV) now contributing 7.1% of country’s GDP.Last Decade too saw the entry of new players in CV as well as PV Space, that spoiled the end user with choices ranging from more refined Products and exposure to world class “Services”.¬†Gone are the days when the laid-back attitude & rigidness was overshadowed by … Continue reading Customer is "King" Indeed – And He Ought To Be Treated Like One